About Ordering from our Shapeways shop

Our Shop on shapeways is able to receive your orders for in house printing of unique items that compliment our Menagerie dolls.

Items such as shoes, accessories, manikins, wig caps etc.

Production of these items may take anywhere between 10 days and 1 month for production, and production time, varies depending on the schedule and capacity of the printing house, at any given time.

Once your order is placed, the process until production will be as follows:

1. the team will inspect the order, and arrange the production

2. item will be produced

3. Shapeways team will make a general inspection of the produced item, and if there are no technical defects in the print, the item will be shipped ditrectly to you.

This arrangement has two big advantages:

  1.  The items will arrive to you as fast as possible, as they will ship directly to you
  2.  We can offer these designs to you at the cheapest prices possible, as there are no intermediate handling charges 🙂

 

There are however, a few draw backs to this arrangement, so please make sure to read below, so they are well understood before ordering 🙏

  •  We  will not be able to inspect the part personally  before you receive it.  We do however have very good experience with this printer company, and they will replace a part if there is any damage to it.
    also if you have any trouble at all with the item you receive, please let us know directly
    shop@doll-menagerie.comAll Items from this shop are a guaranteed by us, so please feel assured! 🙂
  • We have tested all items with almost all available materials, however at times, some items still wont pass Shapeways`s manual check before printing.

in such a case they will notify you of cancellation and will issue a refund for that particular item. If this happens we will write back to you with a recommendation for using a different material that has been already verified.

we`re very sorry for this inconvenience, but please kindly be aware that this s a possibility <3

Here is a list of the materials available on shapeways; https://www.shapeways.com/materials

We  have already chose the ones that best fit every item, but checking out the options may help you decide what material will work best for your purpose 🙂

  •  the items will arrive to you in a less `fancy` packaging  (usually only air packing, though metal items usually ship in a nice velvet pouch)).
  •  Items come directly from the printers, therefore might sometimes have a bit of residue powder or support from the printing, and might need a bit of manual cleaning once it arrives to you.
    all items can be cleaned with a toothbrush and warm soapy water (metal items do not need cleaning).
  •  All items arrive blank, in the colour of the material you chose for it (you will see what it will roughly look like in the preview window on the site, once you choose your material of choice – it is recommended to spray coat the item with varnish spray before doing any painting work yourself.
  •  Regarding items that require a magnet (like nude heels), magnets are available to order separately via email – shop@doll-menagerie.com-
    (shipping is separate therefore shipping fees will be charged separately)

  thank your for your attention, and we hope you have lots of fun printing your items 🙂

if you have any other questions at all about this service, or the items in the shop please email us directly:  shop@doll-menagerie.com

 

Got it! – – Take me to the shop!!!

 

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